Schiphol, 3 march 2009 – SaaSplaza, the platform that offers Microsoft partners the possibility to provide solutions like SaaS, has made a Premier support agreement with Microsoft. SaaSplaza is the first SaaS service provider with such support contract, which guarantees support 24x7 with 1 hour of response time among other things. Based on this contract, the company is able to observe the Service level Agreements (SLAs) more closely and to assure its customers of the highest possible availability of the services it has to offer.

Three leading open source products join forces and offer a fully integrated solution via the reseller channel. Delivered from a proven SAS 70 Type II certified platform, based on pay-as-you-go, easy to deploy and with high service levels and low upfront investments.

“To extend the open platform, the focus in 2009 is placed on the perfectly aligned integration with other open source market leaders. This will enable our partners to add value to customers; inexpensive priced solution stacks which functionally offer everything that the closed source competition has, will lead to a shift in the market,” says Brian Joseph, CEO of Zarafa.  “A first result is that Zarafa has been elected as the SugarCRM project of the month in January and now is fully integrated available on SaaSplaza. The abundant years of the large IT-tankers are over. Now is the time to aggressively use the chances the crisis is offering.”