To complement and support the ISV and Partner to maximize the relationship with the customer community SaaSplaza offers an Outsourcing service. In some cases end customers ask Partners to support them with the outsourcing of their complete IT portfolio. The challenge is that Partners often want to stay focussed on their specific vertical solution. In such situations SaaSplaza can jointly offer the end customer a total solution with infrastructure services and SaaS hosting solutions.
It gives the power to the ISV and Partner to service the customer in the best way thinkable and together with the SaaS hosting knowledge of SaaSplaza. Depending on the agreements and specific situations one or both parties is in the lead for servicing the customer.
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